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Episode 48

Google Is Now Asking Your Patients If You Bribed Them For A Review

Your Host

About this Episode

Google is now asking the humans leaving reviews whether your business offered them a reward for it. One tap on the "Yes" button and your practice is flagged. In this episode I break down what the new prompt means for every practice that has ever run a free whitening or gift card review promo and the clean way to keep reviews coming without the risk.

IN THIS EPISODE

  • The new prompt patients see when leaving a review and how one tap flags your practice
  • Why the free whitening, gift card and raffle playbook went from harmless to high-risk
  • The April policy update this builds on: no review contests, no asking patients to mention staff by name
  • Why Google suddenly cares about enforcement: AI Overviews, Ask Maps and AI Mode all run on review trust
  • The clean approach that works better anyway: ask every patient, make it easy, never attach a reward
  • The one thing to shut down today if your practice or your marketing company is running it

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Questions? Email Kyle: [email protected]