Episode 47
The Easiest Way To Fill Your Schedule This Month Doesn't Cost Money
June 17th, 2026
4 mins 43 secs
About this Episode
This week Kyle talks about the single most overlooked asset in almost every dental practice he works with: the inactive patient list. According to JADA, the average practice retains just 41% of patients beyond their first visit. That means the majority of patients who've ever walked through your door are sitting in your system right now doing nothing. Kyle walks through the exact four-step reactivation campaign he runs for Alpha Dog practices during slow periods. Pull the list from your practice management software, send a personal text (not a generic blast), follow up with the ones who don't respond in 5-7 days and make it a recurring monthly system instead of a one-off. He breaks down why the "no judgment" line matters more than you think, gives you the exact messaging templates to use and does the math on why even a 10% rebook rate from your inactive list can fill your schedule without spending a dollar on ads.