Episode 22
Google's New Feature Will Let Patients Skip Calling Your Office
August 13th, 2025
5 mins 28 secs
About this Episode
Google has rolled out Have AI Call, a feature that lets Google's AI make phone calls on behalf of users who want to book appointments. Currently testing with auto mechanics and home services, this feature is expected to expand to dental practices by early 2026. Kyle breaks down how it works, why it removes phone anxiety barriers for patients, and how practices should prepare their staff for AI callers. This is part of Google's push to make search more actionable and could significantly increase bookings from people who normally avoid calling.